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Demand for COVID-19 testing on the rise in C.O. as cases surge, new mandates added

No more walk-ins at Family Choice urgent care - you need to make appointment

(Update: adding video, comments from Family Choice Urgent Care president)

BEND, Ore. (KTVZ) -- With COVID-19 cases expected to keep rising for at least for the next few weeks, health care facilities are seeing a surge in the demand for COVID-19 tests, and that has some scrambling.

New mandates for proof of vaccination or negative test results have also added to the demand, which had one Bend urgent-care clinic switch to appointments only.

"We were walk-in for the entire year, and we're just unable to meet the demand at this point," said Dr. Terri Mucha, president of Family Choice Urgent Care in Bend, said Tuesday.

Mucha said the need for COVID-19 testing at the clinic was slowing down up until July, but demand jumped in the past month. That prompted the move to appointments only. Mucha said her small staff is coping with burnout from the Delta COVID-19 variant.

"There's a lot of us that are really bummed that we are having to go through this again," Mucha said. We're tired. It's been a very tiring year. Providing this kind of community service and keeping the public healthy has been exhausting."

St. Charles Health System has also felt the effects of the increased demand for COVID-19 testing.

A new drive-thru testing clinic recently was set up near St. Charles Bend to help relieve the strain on the Emergency Department.

At least 200 people are seeking tests daily, according to spokeswoman Lisa Goodman.

Mucha said she understands the majority of people who get tested are experiencing symptoms or are following a mandate, but feels some people can avoid a trip to urgent care, saving resources. 

"If you haven't had close contact with somebody that is positive, and if you don't have any symptoms, we strongly recommend that you do not need testing at this time," Dr. Mucha said.

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Leslie Cano

Leslie Cano is a multimedia journalist for NewsChannel 21. Learn more about Leslie here.



  1. Speaking of conspiracy theories… The founder of the company that developed the first faulty PCR tests, that were recalled by the FDA, was educated in Wuhan China and has a PhD in marketing. Good job Charles Huang, PhD. Profits are way up.

      1. Why do people on the “left” still think Trump is in charge? Why do people on the “left” always blame Trump when someone is thinking for themselves? Why do people on the “left” always bring up Trump when some one says something they don’t agree with? You gotta wonder why. You are so obsessed I am embarrassed for your ignorance and for the space Trump owns in your head.

        1. Agreed ! Right now- Obama and the “Killintons” appear to be calling the shots- Gawd knows Biden doesn’t have the mental faculties to even know what day it is- yet alone take on a rebuilt Al Quida ! Only a matter of time till they strike US soil- Ya’ll been officially warned !

        1. Mine tells me its because they’re gullible and poorly educated. Just an educated guess though!!!ROTFLMAO!!!!! Soooooooo much losing with little donnie the fat,failed and fired orange snowflake!!!!

          1. Just like I said your tiny little liberal brain there gropenfuhrer. Can’t you come up with anything else but that stupid rotflmao crap that you spew out of your lips?

  2. Here is a fact! The loser in the white house left our people in Afghanistan along with military weapons. He has done nothing good for this country in the 8 months he has been in office fact check that. Ask yourself the same question why does the left never own anything no responsibility for anything ever?? He needs to resign and will be impeached, without lies.

    1. Actually the military is removing their weapons and have been for sometime now. But let’s just listen to some more far reaching media, to fill our little heads with more lies.

    2. Gee! I thought you said your goodbyes to Wishy and all his personas the other day. Oh well, since you’re here, did you hear that Hillary is paying for charter flights to get as many women and children out of Afghanistan as possible and that Blackwater/Academy founder Erik Prince is charging $6500 per seat on flights out? Those darn leftists never take responsibility for anything but those on the right sure know how to make a buck on a humanitarian crisis!

  3. This woman was so negative. I wouldn’t go to that urgent care for anything, ever. She sounded like she just doesn’t care. I know people are burnt out, but really, try to be positive, it helps people

  4. Cases cases cases cases cases cases. Cases. Who the heck cares about cases? Tell you what folks – you want to keep testing the ever loving cr*p out of everyone, cool. But DO SOMETHING USEFUL with the positives. You want to keep people out of the hospital? As soon as a person gets a positive test, direct them towards some proven, preventative therapeutics. Get them to immediately start taking known medications and vitamins that have been shown to mitigate the severity of having the virus. Hospitals are filling up precisely because NONE OF THIS IS HAPPENING. “Nip it in the bud” would be a more useful axiom than “mask up” or “vax up”. Even though I took ‘the jab’ I’m a lot more in favor of preventative steps.

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