Airline to honor $1.30 flight tickets sold during glitch
![<i>Loren Elliott/Reuters/FILE</i><br/>A China Southern Airlines Airbus A380-800 takes off from Sydney Airport in Sydney](https://ktvz.b-cdn.net/2023/11/cnn-L19jb21wb25lbnRzL2ltYWdlL2luc3RhbmNlcy9jbG90MGRtemYwMDBqM2I2ZzN5dXRkNmV5-L19wYWdlcy9jbG9zemI4bGIwMDN3NjVwODdubjEzaXN6.jpg)
A China Southern Airlines Airbus A380-800 takes off from Sydney Airport in Sydney
(Reuters) — Chinese carrier China Southern AirlinesĀ said on Thursday it would honor the sale of tickets priced as cheaply as $1.30 during a two-hour technical glitch on its mobile phone app and some ticket-booking platforms late on Wednesday.
Consumers began reporting on Chinese social media at around 8 p.m. on Wednesday that many flights to and from the southwest metropolis of Chengdu were available at 10, 20 or 30 yuan ($1.37-$4.12) on China Southernās app.
One screenshot circulating online showed a ticket from Chengdu to Beijing priced at only 10 yuan ($1.37), compared to the normal minimum price of 400 to 500 yuan (about $55 to $69). Other online screenshots indicated the cheap prices were offered for about two hours on the carrierās app as well as across several ticket-booking platforms, including market leader Trip.com.
On top of that price, buyers were required to pay at least an additional 110 yuan ($15) in airport fees and fuel surcharges.
āPassengers can use them as normal,ā Guangzhou-based China Southern said, on the proviso that tickets were already paid for and issued.
Reporting by Sophie Yu and Casey Hall; Editing by Bernadette Baum
The-CNN-Wire
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