Disability rights group voices concern over Bend ride-sharing proposal
Oregon’s leading statewide disability rights advocacy organization has called on the city of Bend to ensure that any new public transit options that replace a public bus line are accessible to people with disabilities.
In a news release issued Tuesday, Disability Rights Oregon voiced deep concerns about a proposal by the City of Bend to replace a public bus route that Cascades East Transit eliminated in July with an “on-demand” ride-hailing pilot project. In other cities, similar ride-hailing systems have resulted in wheelchair users being screened out from accessing the services in violation of the federal civil rights law.
The nonprofit detailed its concerns in a letter sent to Bend City Council members on Nov. 27.
“Many people take for granted their ability to arrange transportation to jobs, appointments, or any other activity. Unfortunately, people with disabilities and the aging population too often find themselves isolated and unable to perform needed tasks or trips within their community due to lack of accessible transportation,” said Carol Fulkerson, a local advocate for MS-related issues.
“Our communities are more vibrant and successful when everyone can participate. The Micro Transit project should be based on the goal of providing a service that is usable by all members of the community from day one of the service.”
The group claimed so-called “demand responsive systems” have a record of failing to provide a way for wheelchair users to request an accessible transportation option through their web applications. This failure screens out wheelchair users from accessing the transportation system.
“Bend residents depend on public transit to reach their places of employment, the library, the grocery store, and their doctor’s office. For Bend residents with disabilities to participate fully in all aspects of community life, any transit service that’s intended to replace a p ublic bus line must be accessible for everyone,” said Matthew Denney, an attorney with Disability Rights Oregon.
“Looking at the ride-hailing services’ track-record in cities across the country, we have deep concerns about their ability to prevent discrimination against wheelchair users.”
A city of Bend spokeswoman said city and OSU-Cascades officials have met to discuss the letter and OSU-Cascades is drafting a response, as it was addressed to the school.
About Disability Rights Oregon
Disability Rights Oregon upholds the civil rights of people with disabilities to live, work, and engage in the community. The nonprofit works to transform systems, policies, and practices to give more people the opportunity to reach their fullest potential. For 40 years, the organization has served as Oregon’s Protection & Advocacy system.
