City of Bend updates website, aiming to make it more user-friendly, easier for users to find info

BEND, Ore. (KTVZ) -- The City of Bend has announced the launch of its updated website.
"This newly designed website is a City Council priority to create a resource for our community that puts people first and makes accessing City resources easier," the city said in a news release, which continues below:
The new website utilizes a human-centered design which aims to create intuitive navigation, accessible content and purposefully direct the user’s attention to the most impactful and used webpages. The website redesign includes a more robust search bar, photography, and bold type. These updates follow accessibility standards to ensure users are able to access information.
“We’re excited to launch a new City of Bend website built with our community in mind,” said Communications and Engagement Officer René Mitchell. “This update will make it easier for everyone to find information, access resources and stay connected with the City. It’s really about creating a better experience for our entire community.”
The City of Bend website is the main source of information for our community. In 2024, there were more than 1.5 million views on the website. The new website’s goal is to create a more transactional website with streamlined services for payments, service requests, forms and more.
View the new website at bendoregon.gov.