Need help with your phone or broadband bill? Stay connected with Oregon Lifeline

SALEM, Ore. (KTVZ) – In celebration of National Lifeline Awareness Week, the Oregon Public Utility Commission is reminding Oregonians about Lifeline, a federal and state government program that provides discounted or free phone or high-speed internet service to qualifying low-income households. 

Oregon Lifeline is currently offering a monthly discount up to $15.25 for phone service or $19.25 per month for high-speed internet service through participating service providers. Lifeline also offers free wireless voice minutes and data service from Access Wireless where coverage is available. Oregon residents on federally recognized Tribal lands may qualify for an additional $25 discount each month.

“We encourage eligible Oregonians to take advantage of Oregon Lifeline services,” said Megan Decker, PUC Chair. “This program helps our community stay connected with family and friends and provides access to local emergency services, healthcare, jobs, education, among other important resources.”

Oregonians receiving benefits from select public assistance programs such as Medicaid or the Supplemental Nutrition Assistance Program (SNAP) may qualify for Oregon Lifeline, which is limited to one person per household for either the discounted or free service.

For additional information about Oregon Lifeline, call 800-848-4442, weekdays between 9 a.m. and 4 p.m., or view details online at: lifeline.oregon.gov.

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The Oregon Public Utility Commission (PUC) regulates customer rates and services of the state’s investor-owned electric and natural gas utilities, including Portland General Electric, Idaho Power, Pacific Power, Avista, Cascade Natural, and NW Natural. The PUC also regulates landline telephone providers and select water companies. The PUC’s mission is to ensure Oregonians have access to safe, reliable, and fairly priced utility services that advance state policy and promote the public interest. We use an inclusive process to evaluate differing viewpoints and visions of the public interest and arrive at balanced, well-reasoned, independent decisions supported by fact and law. For more information about the PUC, visit oregon.gov/puc.