National Park Service approves transfer of Crater Lake National Park concessions contract
CRATER LAKE, Ore. (KTVZ) -- The National Park Service has approved the transfer of the Crater Lake National Park concessions contract formerly held by Crater Lake Hospitality.
The park said Thursday that hospitality company ExplorUS will take over providing visitor services under the contract immediately, including:
- Lodging at Crater Lake Lodge, The Cabins at Mazama Village, and Mazama Campground
- Food and Beverage at Crater Lake Lodge Dining Room, Annie Creek Restaurant, and Rim Village Café
- Retail at Rim Village Gift Shop, Annie Creek Gift Shop and Mazama Village Store (including gas pumps)
- Lake and Wizard Island Boat Tours
Crater Lake Hospitality, LLC, a subsidiary of Aramark, has been under fire after years of management issues.
“We look forward to working with ExplorUS as they invest in facilities, staff training, visitor services, and other improvements to make visitors’ and employees’ experiences at Crater Lake even better,” Crater Lake National Park Superintendent Craig Ackerman said.
NPS and ExplorUS are striving for a seamless transition of services but ask for flexibility and patience from park visitors. The majority of visitor services in Crater Lake National Park begin to open for the season in mid-May. Information about services currently available are available on the park website at https://www.nps.gov/crla.
