Insiders at Southwest reveal how the airline’s service imploded
CNN, KMGH By Gregory Wallace, CNN Ask Southwest Airlines employees about their company’s technology, and one word keeps coming up:…
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As Southwest Airlines continues to sort out its mess, Buttigieg is steamed
By Forrest Brown, Gregory Wallace and Karla Cripps, CNN As beleaguered Southwest Airlines continues to sort out stranded passengers, uncollected…
Continue ReadingSouthwest flight relief is still days away, and Buttigieg is steamed
CNN By Forrest Brown, Gregory Wallace and Karla Cripps, CNN For passengers who are booked with Southwest Airlines this week, the much-needed…
Continue ReadingWhat should I do if my flight has been canceled or delayed?
CNN By Forrest Brown, CNN Terrible weather. Computer glitches. Inflation. Staffing shortages. Holiday crunches. It was a tough slog for many air…
Continue ReadingTriumph, tedium and tenacity: Stranded travelers tell their winter storm stories
By Laura Ly and Amanda Jackson, CNN Many winter holiday travelers in the United States have had a real rough go of it — and they have some real…
Continue ReadingFamilies rejoice after years of separation as China ends inbound quarantine
By Jessie Yeung, Selina Wang and Cheng Cheng, CNN China’s partial reopening has been met with an outpouring of joy and relief from citizens…
Continue ReadingButtigieg warns Southwest CEO he will hold airline accountable after ‘meltdown’
By Forrest Brown, Karla Cripps and Barry Neild, CNN Southwest Airline’s operational meltdown has put the Dallas-headquartered company under…
Continue ReadingMassive Southwest Airlines disruption leaves customers stranded and call centers swamped
CNN By Forrest Brown, CNN Last week’s winter weather travel mess is lingering like a vicious hangover into this week — and the headaches…
Continue ReadingThis Virginia zoo really got a hippopotamus for Christmas
By Zoe Sottile, CNN Fifties’ child star Gayla Peevy’s plea for a “hippopotamus for Christmas” came true for one Virginia zoo.…
Continue ReadingMassive Southwest Airlines disruption leaves customers stranded and call centers swamped
By Forrest Brown, CNN Last week’s winter weather travel mess is lingering like a vicious hangover into this week — and the headaches have…
Continue ReadingThe gigantic tunnels and bridges linking Asia to Europe
CNN Lisa Morrow, CNN With sloping banks studded with elegant private mansions, palace parks and centuries-old groves, the Bosphorus is the embodiment…
Continue ReadingThe gigantic tunnels and bridges linking Asia to Europe
Lisa Morrow, CNN With sloping banks studded with elegant private mansions, palace parks and centuries-old groves, the Bosphorus is the embodiment of…
Continue ReadingUS flight cancellations on Christmas Day top 3,100
CNN By Forrest Brown, CNN With much of the United States still reeling from a nearly weeklong winter storm, flight cancellations and delays and other…
Continue ReadingThis dog was abandoned at the San Francisco airport. Then a pilot adopted him
By Zoe Sottile, CNN A dog abandoned at the San Francisco airport has found a forever home with a United Airlines captain, according to the San…
Continue ReadingUS flight cancellations on Christmas Day top 3,100
By Forrest Brown, CNN With much of the United States still reeling from a nearly weeklong winter storm, flight cancellations and delays and other…
Continue ReadingWhat it’s like to live on Christmas Island
Kate Springer, CNN “The jungle is our playground, and the sea is our wonderland.” That’s how Sook Yee Lai remembers her childhood…
Continue Reading7 countries, 7 traditional Christmas feasts
By Shivani Vora, CNN Christmas is celebrated in many ways in many corners of the globe, and the cuisine that marks the holiday is as diverse as the…
Continue ReadingFriday flight cancellations top 5,900, disrupting holiday travel
CNN By Forrest Brown and Karla Cripps, CNN Winter weather continues to disrupt holiday travel across the United States on Friday, leaving travelers…
Continue ReadingFriday flight cancellations top 5,900, disrupting holiday travel
CNN, KSL, KAYU, STRINGR, KMGH, WYOMING HIGHWAY PATROL, WLS, WKBW, WSB, WMTV, DOUGLAS COUNTY, KANSAS GOVERNMENT, KEYC, KFYR, POOL By Forrest Brown and…
Continue ReadingWhat to pack in your car to stay safe during severe winter weather
CNN, DOUGLAS COUNTY, KANSAS GOVERNMENT, BEST FRIENDS ANIMAL SOCIETY, TWITTER , ANGEL ENRIQUEZ, DAMIAN NATZEL, KATV, KMGH, KOMO, WABI, WJLA, KOKI By…
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