Portland cooler co. says it’s done nothing wrong
PORTLAND, Ore. (AP) — A Portland company that raised $13 million online but then struggled to deliver its promised product to thousands of supporters says it’s done nothing wrong.
The Oregonian/OregonLive reports (https://goo.gl/kzCluh ) that the Oregon Department of Justice has confirmed it’s investigating the company after receiving 315 consumer complaints against Coolest Cooler in the past year.
The company raised money in a Kickstarter campaign to produce coolers that include blenders, speakers and USB chargers. Creator Ryan Grepper says the company has delivered coolers to nearly 40,000 of its more than 62,000 backers, and it’s working to deliver coolers to the rest.
In a lengthy email to backers this weekend, Grepper assured them the state investigation would find no wrongdoing. He attributed delivery delays in part to Amazon.com’s decision to sell the coolers for $225 instead of $399, and said the company doesn’t plan to issue immediate refunds.
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Information from: The Oregonian/OregonLive, http://www.oregonlive.com