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‘We can’t find anybody’: Redmond adult foster home struggles amid hiring crisis

Hannah's House is having to consolidate, reduce number of residents

REDMOND, Ore. (KTVZ) -- Hannah's House provides care for people who can't take care of themselves. The adult foster care home has managed to survive COVID-19, but now faces a different challenge.

Hannah's House is struggling to survive an employee shortage and a sever shortage of job-seekers, a problem that goes well beyond restaurants and the tourism industry.

Jessi Horn, the facility's human resources manager, says it's a bigger problem than the pandemic.

"This is an even bigger crisis, because we're already short-staffed from COVID-19," Horn said Tuesday. "Now we're not even finding anybody to replace the people that we've lost, or will be losing. And people have lives, and things happen and they move on, but we can't find anybody."

Horn believes the shortage is linked with the latest round of federal stimulus money.

"A couple of weeks ago, when the stimulus bill passed -- all of a sudden, absolutely nobody has applied," she said. "We had ads on Facebook, Craigslist, Indeed, Zip Recruiter, all over the place. And we're getting no responses, which has never happened before."

Hannah's House has two locations in Redmond, and each need at least two caregivers at the homes 24/7.

Between the two, there are a total of eight residents, but they are shutting down one of the homes in order to consolidate caregivers. The house staying open can only hold five residents.

This means that three residents, who have lived there for years, will need to find a new place to live.

Being understaffed also means employees work over 60 hours a week sometimes.

Kenny Horn, the house's lead caregiver, says it's hard to work that much, but he knows the residents need care.

"I'll keep doing it as long as I have to," he said. "I mean I don't really have another option."

Hannah's House is hiring up to four people at present.

Business / Central Oregon / Redmond / Senior Citizens / Top Stories / Videos
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Carly Keenan

Carly Keenan is a multimedia journalist and producer for NewsChannel 21. Learn more about Carly here.



    1. Its true, people dont usually want to wipe up after full grown adults for minimum wage, thats why places like this need to pay a living wage with good benefits and a positive management style- but do they
      I know one of the other business owners socially, who was interviewed here recently whining about how pandemic payments are disrupting their low-wage business model… and they went on MULTIPLE international vacations last year, yet have no problem going on the news and pretending to struggle – why is that?

      1. Exactly. MY employer laid off the entire office in April 2020 and proceeded to buy a house and new vehicle. I get that personal money is seperate from business operations, but it sure feels like a slap in the face. I find it hard to blame anyone who can make it through the month better on unemployment then a low wage job for chosing more $. If you want to place blame, lets talk about all the corporations, the rich, wealthy, Celebrities ect. Who received PPE loans!!!!

    2. 2 items to keep in mind. PSWs & HCWs in Oregon are not paid minimum wage. The 2nd item to keep in mind, is that Ann Horn the owner of this business has had multiple documented violations by OSHA which run the gambit. Some of these precise issues have been reported by this news outlet in the past. It is all public information.

      It is the latter

      1. The owners name is Vicki Morris and has never had an OSHA violation, so I’m not sure what you are talking about. We pay hourly wages at our house with overtime and pay well over minimum wage. If you would like more information please feel free to email us at

  1. “Another” hiring crisis ! Didn’t we just have one of these- that lasted about eight years- when Obama and Biden ran the country ! Damn people- really ?

  2. It’s called a “job market” for a reason. If you have trouble getting any interest in your offers, then up the price. Make your hourly rate high enough and you’ll have no problem getting workers. The problem this industry has is that they offer wages that few people are interested in.

  3. Offering a liveable wage is a good place to start.

    How many of you could afford to pay for rent (high), buy food and get ahead on the current Oregon minimum wage ($11.25 @ 40 hours per week, which is $1800 per month). Don’t forget to add in the cost of fuel and auto costs.

  4. This has happened in many industries before. The answer has always been the same. Make the job worth having. Pay them more, and/or give them better benefits.

    1. Really Orred ??? “The answer has always been the same. Make the job worth having. Pay them more, and/or give them better benefits.” Yeh… but didn’t that happen under President Trump up till the China attack ? And according to the media- Americans preferred the old days of living on the Obama style plantation- which Biden has set out to recreate. I think yer missing something here.

  5. Tell that to your stupid governor and the Biden administration who just passed 1.9 trillion in aid as businesses are trying to hire. Other than integrity (which it seems very few people have these days) why work when you can sit at home in your pajamas and smoke pot all day and vote Democrat to keep it coming

    1. All y’ll seem to forget that, although it’s the Biden administration that sent out the latest checks it was Bunker Baby that insisted on $2K/4K+ per household. No one is innocent here. Not even you unless you voted for a third party candidate (or didn’t vote at all).

  6. This is Jessi from the story. We are a small, family owned business, now with 5 residents and are paid by the state. We can’t offer $20 an hour to start, 401K’s, insurance benefits or even PTO at this point, until the state pays us better. However we have been saving up so we can offer those things in the future and we do offer competitive wages. The owner doesn’t even have health insurance, but uses Samaritan Ministries as an alternative to traditional insurance. We are a very easy going, fun place to work. The work itself is not super labor intensive since we have a 5 resident to 2 caregiver ratio. If anyone has any questions or concerns, we can address them all. Please email us at

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