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Deschutes County in ‘surge capacity’ for contact tracing, outlines advice for public

Deschutes County

BEND, Ore. (KTVZ) -- Deschutes County Health Services said Thursday it is responding to a high volume of COVID-19 cases. Due to the increase in new cases, officials said the case investigation and contact tracing teams are currently not able to contact all residents who test positive for COVID-19 within 24 hours.

“Due to the recent sharp increase in local COVID cases, we are currently operating in a surge capacity,” said Health Officer Dr. George Conway. “We ask that residents wear a mask around people they don’t live with; continue to stay home and get tested if they feel sick, and self-isolate and notify close contacts if they test positive for COVID-19. Getting vaccinated and receiving a booster shot is the best way to protect yourself from serious illness, hospitalization or death.”

If you’ve tested positive for COVID-19

Public Health officials ask those who have tested positive for COVID-19 and are awaiting a call from Public Health to:

  • Contact your medical provider if you have medical needs, including the availability of outpatient therapy options if appropriate.
  • Visit to learn more about current quarantine and isolation guidance.
  • Call the COVID-19 hotline at (541) 699-5109 if you need information about quarantine or isolation timelines or if you need support to help you quarantine or isolate. The hotline is open from 9 a.m. to 5 p.m., Monday through Friday.

If you have symptoms or have been exposed to someone with COVID-19

Public Health officials encourage individuals who are symptomatic, or were exposed to someone with COVID-19, to get tested. For the most accurate results, it is recommended to test five days after an exposure to someone with COVID-19. For information on where to get tested in Deschutes County, visit There is currently an increased demand for testing services. Residents who are seeking testing may experience delays in scheduling appointments.

If you are waiting for COVID-19 test results

Those who have had a COVID-19 test and are still awaiting their test results should stay home and away from others, officials said.

Article Topic Follows: Coronavirus

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