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Oregon-Northwest

Oregon part of $113 million settlement with Apple over iPhone ‘throttling’

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Owners of older iPhones could get $25 credit

SALEM, Ore. (KTVZ) -- Oregon Attorney General Rosenblum, along with a coalition of over 30 other attorneys general, announced a $113 million settlement with Apple, Inc. regarding Apple’s 2016 decision to intentionally slow down the performance of older phones to encourage customers to buy newer models or fresh batteries, a practice known as “throttling.”

The lawsuit alleges Apple discovered battery issues were leading to unexpected shutdowns in iPhones. Instead of disclosing these issues or replacing batteries, Apple concealed the issues from consumers. In an effort to keep the phones from unexpectedly shutting down, Apple released a software update in December 2016 that reduced iPhone performance.

The attorneys general allege that Apple’s concealment of the battery issues and decision to throttle the performance of consumers’ iPhones led to Apple profiting from selling additional iPhones to consumers whose phone performance Apple had slowed.

“An iPhone, like any other smartphone, will slow as it ages, but that does not allow a business to commit deceptive acts like throttling. My office will hold tech giants, like Apple, accountable if they purposely deceive or harm their users,” Rosenblum said.

Under the settlement, Apple will pay Oregon $1.756 million.

In addition to the monetary payment, Apple also must provide truthful information to consumers about iPhone battery health, performance, and power management. Apple must provide this important information in various forms on its website, in update installation notes, and in the iPhone user interface itself.

Apple recently also entered into a proposed settlement of class action litigation related to the same conduct, and under that proposed settlement Apple will pay out up to $500 million in consumer restitution. If you owned any of the various iPhone 6, 7, or SE models before December 21, 2017, you could be eligible for a $25 credit. To find out if you qualify, visit https://www.smartphoneperformancesettlement.com/.

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Comments

7 Comments

      1. Thanks Barney! As usual, you are awesome. Just was annoyed to click on the online form for submitting a claim and it just took me in circles… then I noticed the date and it was well over a month ago.

        1. Thanks. BTW, I popped note to writer of AG’s release, her reply: “Yes, you are correct. The deadline has passed. I’ll admit the wording is a bit confusing there…. I was trying to convey that if you have previously applied (so many people do and then forget), you could check the status of your claim.

          Sorry for the confusion!”

  1. And at the end of the day Apple made more money than it cost them – a win for the bottom line!.

    Give us another helping of bread and circuses. Thanks ever so much!

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