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Year: 2021

A startup says its software can spot racial bias within companies. Will this surveillance scare employees?

By Rachel Metz, CNN Business Employees at Telhio Credit Union are already used to having their internal communications monitored to ensure compliance with US financial rules. But Telhio, which is based in Columbus, Ohio, and has over 250 employees, recently began watching for something else, too: indications of unconscious and overt bias in emails, texts,

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