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If you have a medical condition or hardship, you can have your mail delivered to your door, Postal Service says

US Postal Service mail truck
US Postal Service mail truck

BEND, Ore. (KTVZ) – You and many others may not be aware, but people with medical conditions or similar hardships can have the U.S. Postal Service deliver your mail to your door, rather than to your curbside or cluster mailbox.

A Bend Nextdoor poster recently shared the word, confirmed Monday by USPS regional spokeswoman Kim Frum.

The details can be found on this page at, explaining the process -- a letter to the local postmaster requesting the change, with a doctor's statement attached.

"Hardship" or "medical problems" are defined as "an illness or handicap which would present a physical challenge for an individual to retrieve mail."

"The letter must be submitted to the local postmaster for a decision," Frum explained. "In the rare instance the request is denied locally, it can be appealed to the district manager who makes the final decision on the request."

"Once a customer no longer needs the service (if it was temporary or the customer needing the hardship delivery leaves the home), the mail will be restored to the mode of delivery in the area (curbside, CBU, etc.),” Frum explained.

The hardship requests must be renewed yearly by the customer and approved by the postmaster. For more information, talk to your local post office.

Article Topic Follows: Government-politics

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